Updates to the terms of use, privacy policy and payment gateway.

By David Kramaley / On / In Chessable news

While this may not be the most exciting of updates we have had, we are nonetheless quite happy to announce it! We have new and shiny: terms of service, privacy policy and a checkout/payment gateway. Now that they are finally here, they will facilitate the growth of Chessable to achieve our next set of milestones. Spoiler alert: we want to treat you with great chess content made easy to learn by using the Chessable learning system!

For the terms and privacy, we kept our users in mind at every step of the way. We also followed the best practices listed at https://tosdr.org/ to make sure we were doing the best we can for you. Our lawyers understood our concerns, and we think our new terms reflect that we care about our users first and foremost. What’s more, we’ve provided a running summary in plain English! We know some of us may feel a tad overwhelmed by the language of the law. Please do review these documents as they apply every time you access the site. If you have any questions or concerns, please e-mail us at hello@chessable.com

Today we’ve also released a new payment gateway. We partnered up with Stripe as our new primary payment partner. This allows us to give you the best customer service possible, even better than with our previous partners. For some of you, it may be that some payment methods you have gotten used to (e.g. bank transfer) may temporarily be unavailable. We are sorry about that, and we do plan to increase our payments accepted in the future. Initially, we are launching with Visa, Mastercard, American Express and Paypal. Another big plus of this update is that we can now accept payments in British Pound Sterling (GBP) and Euros (EUR). Shortly, we may support more local currencies. In the shopping cart, simply use the currency converter at the top right of the page. US dollars remain our primary currency. For all other currencies, there may be a slight mark up due to exchange fees. You are free to switch back to USD if it works out cheaper/better. Our system will remember your preferences. We wanted to give you more choice, more flexibility.

Now that these important updates are out of the way, we are going to crack on working on something more exciting. We promise you’ll love some of the stuff we’ve got coming up!

 

About David Kramaley

David is Chessable's CEO and Chief Scientist. He finished his dissertation on expertise and expert performance as part of a MSc in Psychology of Education (BPS) at the University of Bristol, and also holds a PGCert in Applied Psychology from the University of Liverpool. David's chess rating is around 1,850 FIDE.